Phone Sex Operators
Interview by Rosecrans Baldwin
So much of commerce now is blind: online shopping, tech-support in Bangalore. We hope there is a person at the other end of the transaction, but it could be a machine; often the machine doesn’t seem very well programmed. The phone-sex industry, though, thrives on being faceless and intensely personal at the same time. Phillip Toledano’s new book Phone Sex (July 2008, Twin Palms) takes us into the boudoirs of nearly 30 phone-sex operators so we see their faces and also hear their stories—each operator gives his or her take on the business.
Phillip Toledano lives and works in New York City. All photos © Phillip Toledano, courtesy of the artist, all rights reserved.
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So how did the series begin?
I’d been thinking about the things in society that are in plain sight, but still remain hidden.
What surprises appeared?
How many [of these] people really loved what they did, and for so many reasons: because they felt they were helping people; because they had discovered things about themselves, sexually or otherwise; because it was often a two-way street. Also, how much imagination you need to be a good operator, and how good you have to be at figuring out what someone wants. And finally, how it’s a job that reaches across the entire socio-economic strata.
How did the operators respond to you coming into their workspaces (which, presumably, are fairly intimate zones)?
They were fine with it. We’d spent several weeks emailing beforehand, so I wasn’t a completely unknown quantity. Plus, I always mentioned that if they wanted to have someone there, that was completely OK.
Any desire to make portraits of those who call phone-sex lines?
No, that’s it for phone sex for me.
What are you working on now?
Two projects. One is an installation project that has nothing to do with photography. It’s called “America the Gift Shop” and the premise is: If American foreign policy had a gift shop, what would it sell?
The other is a personal photo project about my father and me. My mum died a year ago, and he’s 98, so I’m trying to memorize as much as possible.
TMN co-editor
Rosecrans Baldwin lives in Paris, France. He founded
The Morning News with Andrew Womack in 1999 and has been waking up early ever since. His first novel,
You Lost Me There, is coming out soon with Riverhead Books. He currently writes the
Letters from Paris column for TMN. His work has elsewhere appeared in
The New York Times,
New York,
The Nation, and on NPR’s All Things Considered. His
personal web site is useless, unless you want to know what he is up to next. Someday his ashes will be tossed off Mount Desert Island.
» More by Rosecrans Baldwin
